My order arrived without all of the listed components. It was missing a carabiner. In order to be made whole, I have to buy the part from Menards myself. Send a receipt to Titan which is only for the rebate amount. So now I have more clerical work, filing to reimbursement of the rebate amount and waiting 8 weeks for it to show up. Titan should have just sent me the part. Very frustrating. Luckily I only ordered an $50 part. I will never buy one of their larger attachments for my machines in light of how difficulty they made this process over such a simple part.