I waited quite some time for delivery. I received nothing indicating my order was being processed or that it was being shipped. I had to call twice checking on the order as my credit card had been billed and I didn’t have what I ordered. Now, after using it one time, I need a replacement part. This was another frustrating experience in that this took multiple attempts before I got a return call. The way this has been left is the part is not available, no one will call me or send me an email telling me the status of Titan getting the part, can’t tell me how much I will have to pay for the part, and it’s on me to call back in 3-4 weeks to inquire on the status. Titan needs to review their processes as I find this company difficult to deal with. Communications is lacking.