We purchased the 6' forlift broom.... Order Process was fantastic. Delivery was even better. The product construction quality is good for the price point. However, we tried to remove the bristle segments and they will not budge. It seems there was an issue in the manufacturing process and the bristle base are too large to fit in the bristle channel. These are made of hard rubber and they could not be removed even with a 5lb sledge hammer. I don't see us being able to replace these when they wear becase they are absolutely crammed in with no budging whatsoever.