My frame doesnt fit my tractor mount. Titan gave me permission to cut off and relocate or grind my pins so they will fit onto my tractor mount. I asked for them to just send me a replacement that would actually fit my tractor, that was denied. Then I had to send measuremments from the mast you sent me, which your team then admitted you placed the pins incorrectly. Then you said that all of your inventory would be the same as what I already had and would need modifcation. I would have thought you could make the repairs on one of the frames you have in stock and send that to me, I guess that wasnt an option either. Bottom line, you gave me a small credit to make the modifications myself, which of course you thought was more than fair, I disagreed and asked for more, and was told you couldnt give me more. I haven't had time to make the modifications as of yet, but I'm dissapointed with your customer service and less than impressed with your solution to my problem.
3 days ago
Titan Attachments has a
4.4
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