I ordered a 7.5 motorcycle ramp. I received it in a timly manner but when it came off the truck the packaging was in bad shape. Once opened, I noticed the hardware packaging was also torn open and some of the hardware to secure the ramps together was missing. Long story short, after talking to the manufacturer, it seemed to be more of a headache than it was worth to get the problem taken care of through them. Quality of the ramps: The craftsmanship of the ramps could have been better. The coupling of the hinges was not in alinement and required some friendly persuasion to get them aligned to connect the two components. When placed for use the ramps had some spring action at the fold. I'm thinking this is due to the miss alinement of the hinges. Also found some of the welds were cracked. I would have returned them for a full refund but the cost of shipping them back; which would be deducted from the purchase price was not worth it in the long run. Even with all of this, I was able to make them work but I feel the quality control could be a lot better.