I thought the service was excellent, I was kept informed with the update of where my order was but what was fascinating was the actual delivery I was tracking it on line. This was my first order and unlike other companies when it says track your order, this really does keep you informed, with 15 minute, updates, giving a street map of where the driver was and how many parcels where left to be delivered before your. My parcel was also being delivery to my sons place of work and when the delivery have been completed I was able to see the name of the person who signed for the delivery. Amazing, The items ordered was okay as well.