I have Always found Tjc Execlent good items good customer service never had a problem till now ordered a pair of 50 point diamond earrings they have not give me a refund ask for permission to open them was not for me put there was a earring with two tags on and one with one on phoned straight back on the 25th told the lady I was sending them back and there was only one tag on one of them made 4 call to them this week spoke to a chap called Amardeep and Alana very nice people the Supervisor was supposed to phone me never did so I have sent a email Srikant Jha and sending a personal letter to head office Monday regarding this matter as I say I have always had excellent service from them till now jean