Customer service is shocking!! I signed up to tjc through the phone set up my account, then signed up on there website. I was ordering thousands of pounds worth of items, I was ordering via the phone and the Web multiple times per day and then realised they were charging me £5.99 per day on both my phone account and my Web account. I phoned up to resolve the situation and was told because the lady typed my email address in wrong when I signed up so it didn't match my Web account so that was why then I was told I wouldn't get a refund for the extra £5.99 I had been paying everyday for almost 3 weeks!! I was then assured I could still use both accounts and would not be charged postage as I signed up for the tjc plus delivery service for £7.99 a month. Customer service assured me to press option 2 when I phone for an item and I won't get charged so I did this and got charged £6.99 so I phoned back again and was told I probably won't get a refund!! What kind of shocking customer service is this?! They have basically stole money out of my account and won't refund. So no I would never recommend this company and they will be getting no more of my money.