Ordered the offer of Apatra neck product with free eye appliance.. The order was on screen with both male presenters banging on about the great deal. Confirmed with the operator what I would receive ie both products. When arrived there was only the neck appliance. I rang customer services only to be advised it was a time limited offer. This I disputed as my order was placed while still being televised. I have emailed and has no response a week later. I will now send it back and cancel my membership. At a cost to me for P&P. My reference was Ticket #R30G2
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