The customer service here is perhaps the worst I have ever had the displeasure of dealing with. In the end, I had spoken with 4 advisors before I was LIED to and told a supervisor had tried to call and the order had been cancelled. I had my phone on my desk at work the whole day so no call had come through. I replaced the order and paid AGAIN. Once again there were issues with the order being processed and it took another two phone calls to get a supervisor on the phone. The supervisor was in no way shape or form helpful and just proved the company does not care for their customers. Just to add to it, the supervisor admitted they were on annual leave the day I supposedly had a phone call from them - proof I was lied to by another advisor. On the plus side my ring is nice, however, I won't be ordering from TJC again.