Shopped with TJC ever since it arrived buying jewelry for family and friends. Some jewellery was and still is affordable [inexpensive] and they did strive to obtain rare super deluxe gems [assuming you could afford them]. They did and still show jewellery using sterling silver, plus 9, 14, 18 ct gold and platinum of the highest quality while also coating metals with platinum because of people being allergic to a range of the metals. Then, before other tv channels had to follow suit [diversify] they began selling homeware, cosmetics, perfume, household items, etc; presumably because of supply and demand issues involving gems. I've purchased a range of such items both for personal use and also again for family and friends. Yes, you have to return items without removing any label but they do honor that the items were not suitable or faulty. I did have one incident with the quality of a jewellery item but they did agree and refund me. A pity though that there is so much time now given to selling cosmetics etc; but assume that the TV Channel has to survive somehow. My recent purchase arrived well packed and is as described. .