Candle making kit ordered in November eventually arrived in January ...over 6 weeks for delivery!! 6 piece purple Duvet set ordered on 21st January didn't even come with matching purple sheet. Comforter is poor quality and the design and faded colour is dreadful quality unlike what was presented on TJC. Mark had said when presenting it that it would arrive in a vacuum bag, well mine must have been returned by another customer as it arrived a crinkled clear plastic bag. Not worth the price charged ... which I am still paying for. Shipping numbers being given instead of tracking numbers, and everytime that happens it takes minimum of a month to six weeks to arrive..... which comes via the Netherlands! Don't even get me started on customs or the fact that items on Budget pay are now being charged individually instead of per order like they used to be. This causes extra costs to customers who live outside UK Auctions are selling items, getting paid for them and then the decent items aren't being sent, or arrive broken. I could say lots more, but haven't the time except I am not impressed.