Some of the items I have ordered recently have not been of the quality I expected from TJC and having an issue with not delivering my first order for weeks and weeks the subsequent customer service has been appalling. All scripted nonsense and asking for further patience. The offer of a voucher as 'an apology' but could not be used on any item in the sale, that had been reduced, in the auctions etc, voucher code didn't work despite emailing multiple times, then told I have to ring an order through, to use the code, when I did it still didn't work. Just appallingly pathetic customer service.