I was very unhappy to be charged £6.95 postage costs for two small (same items). Apart from the fact that when I was paying for the items it appeared to be showing no postage, I felt that £6.95 was extortionate. Previously you have always shown that P and P is set at £3.95 per day and I assumed this was still the case. When I queried this with the customer service agent that I spoke with, she quoted the different postal costs which now apparently apply. This is not shown clearly on your tv programme and I feel that it should be. The agent I spoke to explained the postage costs to me and in fairness did refund half the postage to me because I had contacted you. I have to say that this has 'tarnished' my view of TJC and I do not feel that I will shop with yourselves again.