The company is a disgrace I purchased a diamond white gold ring November 2018 which I only worn a few times, A small diamond fell out and I sent the ring back with a letter the ring was sent back signed for next day, I heard nothing for seven days so I contacted TJC only to be told the manager didn’t have my card number for a refund so I gave my card details again, and was told the ring was faulty and the playing had worn off!! It’s sold as 14 k white gold!! Luke at TJC assures ne that the refund would be done still no refund I’ve rang again numerous times to be told the manager will not refund me but instead wants me to pay £22 for the repair!! Outrageous and as a result I will be Serling legal action and possibly involving the Police as they have sold an item which is not white gold as I’m told it has plating on it!!
TJC are dreadful nothing short of criminal in my opinion don’t ever ever buy from this company it’s given myself chest pain
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