I've ordered a few things over the last couple of weeks regrettably after saying that I would not. I paid for next day delivery and 3 days later they arrive. One item had two security tags on which made the ring feel the right size but once removed I find signs of wear scratches and the ring is loose . I will be returning, watch this space for what happens regarding that item!! The other item s are poor quality and also will be returned. I have been in touch with C.A.B about this company and if they do not adhere to the correct legal process in returned items I will take it legally further. I can confirm that the customer service is appalling. I don't know what has happened to this company but it's awful now. I've had some lovely things from them and spent a fortune but they have lost me as a customer. The last straw was them sending letters to an address that I don't live at, it was an address of a friend who bought some items through me and they sent letters to her address how disgusting is that! She no longer will be buying anymore items either. SO TJC IF YOU ARE READING THIS DO NOT SEND MAIL TO PEOPLE S HOMES WHEN THEY ARE RECEIVING A GIFT OR BUYING THROUGH ME. IT'S INAPPROPRIATE AND SHOCKING. The more I write the more annoyed I am with this company. UNDERHAND AND SHODDY this is how this company has become.