Ordered a kyboe watch and spent 6.99 on postage. Needed chearing up with the corona virus going on. It arrived lovely looking watch however it does not work. Therefore I have to return at my expense and wait forever to get a replacement. Why are these items not checked before delivery. No quality control that's the problem. I've spent a fortune with tjc and I've had items that are not great and other items that are. However I'm losing faith in the company if they are not checking items before they are sent out it's not good. I have to go out now to the post office put my self at risk to return this watch before I can get another one sent out I'm furious. I will have to stop shopping with Tjc I cannot worry everytime I order something that the item will either be faulty become faulty or not work. As for customer service what a joke. Forget about email s either they never reply.