Avoid avoid avoid... Placed an order on the 26th November item iPad mini ... stated online it was in stock.. payment taken then put back in so I contacted via email to ask why and response was the item was out of stock.. I sent an email via support@tobydeals to state I wanted to cancel my order as the date it was back in stock was after my sons birthday when the item was required.. on the 14th December Toby deals then take the payment from my card for the cancelled item.. when they finally responded to my emails one stated I hadn’t cancelled in time (item was out of stock till the 06/12/2017) to one stating it had been shipped but they received my cancellation and it was there error .. to this date I haven’t received a refund and I’m being told this will take 4-6 weeks to happen... bearing in mind it states on the website 3-5 days.... When asked for official complaint procedures the response from this company stops.. trading standards can’t help due to them not being in the EU but I’ve been in contact with the Chinese authorities who have advised me they receive the same complaints about this company everyday... absolutely appalled with these cowboys... shame on you Toby deals... !!