I had to click 1 star or else it wouldn’t let me post, it if I could give it -1000 stars I would would! Absolutely disgusted with the service from this company. I ordered a Canon 4000D on the 24th November 2018 and received an email from within 5 minutes saying that my order had been cancelled. I placed another order for the same item and then received two emails confirming both orders. I then tried to cancel one of the orders and received no reply for three days, where they said my order had already been processed and they could not cancel it. They gave me the options of refusing delivery or returning back to their Hong Kong delivery address at my own expense. After resigning myself to this fate I waited patiently for my delivery, but the UPS site never seemed to update with a delivery slot. After frequent emails to Tobydeals asking what was happening, I was told my order was caught up in customs. I again asked for them to be cancelled as they had failed to deliver the items in the agreed time, but yet again received the same email, (almost word for word, probably an automated response). Fast forward nearly a month and to my surprise I received two new emails saying that my orders had been dispatched! I immediately emailed To deals questioning how my items could possibly only just be being dispatched when I’d ordered than almost a month earlier and been told that they had already been dispatched. I received a reply that told me they had sent me replacement items as the others had got stuck at customs! By this point I was completely flumouxed, as not only had they made the mistake in the first instance I had repeatedly tried to cancel the orders only for them try to send me new ones that I didn’t even want.i’ve now Given up all hope of Tobydeals doing anything akin to the right thing and contacted my credit card company to pursue a section 75 refund under the consumer credit act, as needless to say these items will never arrive, even if I did want them. The moral to this story is, that unless you want to be ripped off by a completely dishonest, untrustworthy site (which has caused me much misery over the last month) steer clear and head over to Amazon, Currys or another trusted seller, and pay the extra few quid. I know I would’ve slept much more soundly if I had. I definitely wouldn’t recommend and will be posting this to all the review sites.