I placed two orders on Toby Deals. The only problem with the first order has been the time it took to arrive (20 days). The second order has been a nightmare. It was placed on 8th Jan 2019 and I received the confirmation email on the same day. Then, I did not heard anything from Toby Deals for 19 days: on 27th Jan I decided to contact them asking for updates. They explained me that the product was sold out (no mention on the website when the order was placed) and a new stock was expected on 31st Jan. After that, no further news again. After having requested for updates several times, on 11th Feb (AFTER 34 DAYS) I decided to ask for the deletion and refund of the order. Magically the day after my order was ready to be shipped but then wa not required anymore! Thank you Toby Deals for wasting several hours of my time!