Stay away from this seller. Their products are fraud! I bought a Huawei P20 lite from this seller. This so-call "brand new" cellphone has a battery that close to its life end. It can only last 6h for a full charge, compared to a 77h from a online cellphone test report! And the charger was dead on day 1. I bet they collect repaired, returned old products and refurbish them and sell them as "brand-new"! The customer service was bad. I have provided them the test report, and battery usage screen-shots. They find every excuse, deny any obvious defeat. After battle with them, they kind of agree of return and refund. BUT, with lots of conditions. such as I need to pay $25 if the product is not brand new; such as I need to pay the return cost, after they receive the item, they will inspect and decide if it is a defeat.... Should I spend another $50 to ship it back to Hong Kong, with the risk of keep fighting with them and not getting back anything?! I paid this purchase using Paypal. I filed a dispute with them under Consumer protection program. But Paypal denied my case. Lesson learnt: research on the seller's review first when doing any online shopping. Don't put too much hope on any Consumer protection program. For this seller, stay away from them!