After reading all the negative reviews I was hesitant to purchase my airpods 2 here, but they had the best price I could find. I ordered and paid using paypal. The item arrived 8 working days later, which is something I can live with considering the price difference from buying it on Amazon for example. I verified it on apple.com, its original and brand new, unopened etc. The thing is, they don't give you any information on when you will be receiving the item, so I can imagine lots of people start feeling edgy and try to contact customer support, which I suspect makes things even worse for them :P To be fair, I did get a tracking number about 5 days after I ordered, so its not all that bad. Would feel uneasy ordering a macbook pro on this site? Probably... Would it arrive though? Probably... Based on my first order with them, I would order again. Just don't expect to have info about your order or to know when you will be receiving it. If you can live with that, enjoy the good prices.