Today is a great day...got a refund through my credit card after making the huge mistake of placing an order for a JBL speaker with these con artists....please please do not use them....they advertise low prices to suck you in...just as I was...but I made the bigger mistake of not reading the online reviews...I guarantee they will take your money..promise the item has been dispatched....tell you there has been a problem....then nothing....and nothing....I eventually asked for a cancellation and refund, which they said they would do..once they had received the item (which they had never sent) back from the couriers....and that was the last you will hear from them....complete scam from this Hong Kong (Not UK) based company....total scam..