If I could give zero stars I would. Never dealt with such unprofessionalism in my life. I ordered a Dyson v11 which cost almost $900. Their website states items will be shipped with 48-72 business hours. So 1 weeks goes by and I decide to email them several times. Did they reply? Of course not. So 2 weeks go on and I am SO THANKFUL I paid with PayPal, cause I ended up opening a dispute with PayPal and it was funny how QUICKLY they responded to me then. They then emailed me to say “we’ve cancelled your order because you opened a dispute” as though they knew they were in the wrong. So I emailed back saying “so it’s been over 2 weeks and you’re telling me you haven’t even shipped it yet?” Along with a screen shot of their policy which says item will be shipped within 48-72 business hours. Surprise. No response again. Also they are not AUSTRALIAN they are in China. I was deceived by the “tobydealsAU”