I haven't received my products even though delivery was quoted as 2-4 working days and I ordered it over 8 days ago. I am being asked to review a heat protection spray and not the Curling wand that I actually ordered and when attempting to contact customer service, the only way I received a response was to call through to the client line and ask for the info to be passed on the the warehouse since they weren't answering any of the multiple calls I attempted. The response itself was just to confirm it had been dispatched but they have yet to send me any tracking information at all and quoted the bank holiday as the reason for delay - The bank holiday in question ended on the day I placed the order. Safe to say once/if I eventually receive my order I will not be purchasing from toni and guy store again but rather from the salon I attend for my hair appointments. Very disappointed.