Absolutely DO NOT book with Top Villas. I had booked a house for my family and my extended family almost a year before our trip- it took me hours of research (I think I looked at every property they have in Orlando), and they told us 14 days before at 11pm- literally right before the cancelation mark that the home was no longer available due to an "emergency by the owner." I was very disappointed because I worked really hard to ensure the house had everything everyone in the family wanted and needed, it had a really cute Toy Story room for my boys, it was the right price, right distance from Disney, everyone could get there driving/flying from all over the country, etc. So, I figured they would at least help me find a different property that was still available and they would just cover the difference in the cost because of the inconvenience for us. NOPE! They showed me much lesser properties with almost nothing that I wanted- and STILL WANTED US TO PAY AND INCREASED PRICE! Are you kidding me?! I was livid. They are a scam and want to steal your money. DO NOT USE THIS COMPANY. There was no manager available to help- it took them 3 days to get back to me even though I requested one call me immediately (my husband and I both manage teams and there is NO WAY we would ever let that happen if a client was upset- they would have gotten a phone call on a Friday night immediately). They girls helping "tried" to find other homes for us but like I said, the homes were not nearly as nice as the one I booked and they were not willing to cover the price increase, even though this should have been on them. If they are truly a thriving company, they would have covered the cost of a few hundred dollars to switch us into a nicer home because of the inconvenience, and to keep a client who could be returning every year happy. Clearly, they do not have as much money as they claim and clearly they are a scam willing to do anything to steal your money. I will never use them again and I have advised my family and friends the same. Shame on them. I ended up booking last minute at an awesome AirBNB, nicer bigger home and lesser price- and we stayed an extra week! Too bad they lost a client that could have given them thousands and thousands of dollars if I would have been happy enough to keep booking with them for every family trip. That's their loss. DO NOT USE THEM!