Title: Unfulfilled Expectations and Unprofessional Experience
Review: I regret to report that my experience with TopCV was less than satisfactory. Despite paying £175 for a comprehensive service that promised a CV, LinkedIn profile, and cover letter overhaul, the service I received fell short of expectations.
The process was marred by delayed responses and a lack of professionalism from the CV writers. The first writer merely copy-pasted my suggestions without showing any understanding of my profile or English proficiency. The second writer disappeared for a week without notice, and the third only lightly formatted what had already been done.
To add to my disappointment, despite paying for a LinkedIn service, my profile was ignored. Moreover, I encountered an administrative issue where I had to prove I had paid for a senior CV writer service, indicating a lack of proper record-keeping.
Although I ended up with a satisfactory cover letter, the overall experience was frustrating and time-consuming, having taken over a month and numerous emails. Unfortunately, I cannot recommend TopCV based on this experience, and I won't be utilizing their services again. I award them 2/5 stars as I did receive some product for my payment, but the poor service and lack of professionalism were disheartening.