If I could give a negative review I would - please avoid at all costs. I purchased the 'Ultimate' package on 3rd October for £103 and out of the multiple items included in my package, I only have access to the LinkedIn refresh. The CV was never finished and was then removed from the portal when I eventually requested a refund which never arrived. TopCV continually disputed the inclusion of the CV Coaching Package despite my providing evidence of my purchase, then the Coach was unable to schedule an interview as 'the calendar was not working', I since received an email saying this 'is on hold'. I was never given access to the 'world class CV editing platform' or able to utilise the 'We apply for 3 jobs for you' - this is now useless since I have found a job in this time. I have made numerous calls and emails to which the response has been diabolical. I contacted Trading Standard who confirmed this is a breach of contract, and I followed their advice to send a letter by recorded delivery on 19th November requesting that TopCV provide the services or a refund within 7 days. I sent this to both registered address and both have been ignored. I had to wanted to resolve this amicably but have no option but to now seek further legal advice.
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