TopCV has to be the worst company I have ever encountered. Their dealings are unscrupulous, their customer service is dire, and they provide the worst product possible. I saw TopCV advertise that they can redo your CV and cover letter to help you get a job easier and get past the ATS systems. I emailed them quite a few times and on more than one occasion asked if a person would compose the CV rather than AI, and each time was assured that yes it would be a person and not AI. So, I paid £109 for their service. I was astounded when I received their ‘first draft’ of my CV, it was clearly written by AI, anybody could see that and it was obviously not been written by a person. To make matters worse, they had put things on my CV that I had not done, expecting me to lie to prospective employers. This is in fact illegal in the UK; you can be dismissed immediately for lying on your CV. The CV was badly written, and the formatting was terrible. I showed it to several professionals, and all agreed my current CV was in fact far better. So, I emailed TopCV and told them I was aghast that they would put lies on my CV, and it was so obviously put together with AI, you could do this yourself in 5 minutes so no need to pay someone to do this for you! I told them that as they had broken trading standards (using AI when I asked them not to) and had put lies on my CV, I had no confidence in them and requested a refund. They went back and forth for several weeks and basically refused to refund. So, the summation is that I have paid them £109 and got nothing in return for this. Their offer to rewrite was worth nothing to me as I have no faith. They are capable of doing this without the use of AI, and the company point blank refused to refund. Avoid this company at all costs; you are better off doing what they have clearly done and just using a free AI Chat site.