****This is my revision to the original review: After placing my original review one of the owners contacted me and refunded the additional funds that was required to purchase the parts needed for our chairs. Due to the immediate response and the quality of the chairs we received I do not hesitate to change this rating to a 5 star review. Thank you very much TDF!****
The order was split without any confirmation of this happening. I ordered 4 chairs (2 sets of 2), hence a quantity of 2 for the purchase. The first half of the shipment arrived in record time, but then that was it. The email sent stated the delivery confirmation for the order but we were still out 2 additional chairs. I emailed the company but received no feedback.
The second half of the shipment came the following day and the box was completely mangled. The box was torn and tape wasn’t in place. Holes in box allowed the assembly hardware to escape the box in transit. I had to go to Lowe’s the next day with bolts, washers, and a leg from the chairs to find furniture hardware. After spending an additional $15 on the hardware the furniture was finally assembled.
Not happy with receiving the second set of chairs.
4 years ago
Top Drawer Furniture has a
4.4
average rating
from
725
reviews
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