Absolutely disgraceful. Worst ever Topman experience, and one which has resulted in me having no loyalty for them. I was a regular, loyal customer previously I placed an order at the end of May, it arrived fine. I then had to return some items. Again, fine. But, when it came to wearing an item I had kept, the quality of the jogger shorts was very poor and began to fray after the first use. So, I messaged Topman on Facebook and sent them an email on the 9th June. The quality issue was overlooked in the response I had from them, so I then had to send another email, and follow this up several times! I then had a response from a staff member named Robert telling me it was my fault for the jogger shorts fraying, and was wear and tear; after just one use of the jogger shorts chilling outside. I am disgusted, and this is dreadful customer service, and a ridiculous wait. Both very unresponsive on Facebook and to emails. Even now trying to resolve this feels like pulling my teeth out or watching paint drying in the rain. AVOID TOPMAN!