We cannot praise the staff at the Lowerstoft branch enough. They are always helpful, knowledgeable and friendly. We have used them several times this year and we would not go anywhere else to buy tiles now. Today we went in to get cement and grout to use for the tiles we had bought earlier , we were unsure of what was best to use and Graham not only choose the perfect grout colour to go with our Victorian tiles but explained the best cement and amount and then carried it to the car even though we were more than happy to take it to the car ourselves( the staff always take everything to the car for you which is a nice touch )he went the extra mile to make sure everything was perfect. The prices are good too. We cannot praise the store enough.