I placed an order on Monday 18/12/17 said items would be delivered in time for Christmas and would be delivered to my local store on Thursday 21/12/17. No items were delivered the store did not want to help said they were to bust to help me with it been the Christmas period! Tracked my parcel on the the Topshop website and said still being packed in the warehouse. On the 22nd phoned customer services and an automated answer said due to high volumes of calls they could not take my call and to try again later. So rang back later on to another automated answer to now say they were updating the sysem! So emailed them. As of yet had no reply. Just phoned them again and waited 32mins! To receive no answer and had to pay god knows how much for the call. I will never shop with Topshop again!