The Worst experience I've ever received from any high street retailer. Doesn't even deserve 1 star! I have ordered a dress which should have taken two days to be delivered at the Marble Arch shop and I am still waiting till today - 19 July and I ordered the dress on 27 June. After contacting the Customer service for weeks finally they responded but without really apologizing and trying to locate the delivery at the shop which they have failed to do..I'm still waiting a week after receiving an email from them. On top of this they have already debited my account and I still haven't received the item that I have paid for. They don't even answer the customer service hotline. Terrible service. Keep away, I'll surely do!