Ordered 2 pairs of boots for home delivery. Should have arrived on day 4 and waited in all day and didn’t go to work. Hermes never delivered, no one text or emailed me and then the tracking status changed to delayed and ‘investigating’. Nearly 2 weeks on and have still not received my order and despite emailing and ringing topshop no one has bothered to update me, yet payment has been taken. Absolutely disgusting and to make matters worse I needed my order for my birthday which has now passed! DO NOT ORDER ONLINE AS THEY CANNOT DELIVER AS THEY CLAIM.
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