I returned items due to poor quality and big size ( £800 Worth of products) and they did not return me all my money, they kept £150 and won't give it back!!! They told me to wait 28 days and contact them then if I still haven't been paid. Apparently it takes that long for the refund to process..... So of course I waited, and of course I have not been refunded the rest. I messaged them and they said they will look into it again and need another 28 days!!!!!!! Really? I just want my money back, it's so unfair and they are so rude. I'll never buy from them again I can't believe a brand this size can act this way. I won't just sit back and leave it, If the only way to get the money back is to contact the trading standards then I will. Do not shop there!!