This review is for online shopping with shipping to (and returning from) Switzerland (not in customs union w/EU - including UK as of this writing). I ordered the Austin Floral Print Angel Sleeve midi dress, having seen it on WhoWhatWear and via Instagram. I ordered an 8 and a 10 to make sure I got the right size. I also ordered two pairs of jeans and a jacket. The jacket did not fit (way too big), nor did the jeans (too small), and the 8 dress fit quite well. However the quality of all of these was very poor. The worst was the dress, which is made of a fabric so thin it really needs a lining. Because of the slits in the front, a slip would not help at all. I packaged everything back up and took it to the post office (returns are not free outside the UK). It cost a quarter of the price of these items just for the return postage, plus I already paid demands for customs duty on everything (not holding my breath to get any of that back). I have ordered from other online retailers and the customer service is much, much better, so the reason cannot be simply the regulations to do with Switzerland. Topshop also chose a terrible delivery company, DPD, who claim a delivery is 'due today' for days in a row. No one should have to sit at home waiting for a delivery for days on end. Ultimately when they did deliver the package, they didn't even wait for me to come to the door (for a signature) but just dropped the items and went away before I could get there. Anyway, I presume in the UK where you can go to a shop or get free delivery the experience would be better but there is still the question of poor quality in what is apparently of Spring 2019's 'It Dresses'.