I was woken twice by completely unnecessary Total Health Care Cambridge clinic phone calls around 8:50 on a weekday and around 9:20 on a weekend. The first call was the receptionist telling me that according to her system I had tried to book an appointment online the previous evening but that it "hadn't completed". I told her that that was strange as I had received an email confirmation for my booked appointment. She double checked on the system and realised it had actually gone through and so she had made an error in calling me. As the appointment booked was not for four or five days, calling me up so early in the morning was not needed. The second wake-up call from a receptionist (pre 9am) was equally strange. The receptionist told me she was calling to let me know that my physio would be making it in for my 1:30pm appointment despite the bad weather. It was particularly odd as I had not received any message previously saying he would not make it in, so I was under the impression that unless otherwise, the appointment would be going ahead. It would make much more sense to only call clients in this particular circumstance if it is the case that the physio isn't coming in due to weather (rather than out of the blue calling to tell me he will be coming in despite the weather). The actual physio itself was fine. It's just being called two times completely unnecessarily by receptionists, both extremely early calls that woke me up, really created a terrible first impression of Total Health Clinics for me, particularly considering I hadn't even had any visits to the clinic yet. Very unfortunate. Incorrect and unnecessary calls made at very early times should be avoided.