My communication with Touch Up Direct was through email’s. Providing photographs and direct questions in regards to my project provided them the information needed to respond in a very short period of time with detailed easy to understand answers to my questions. I received replies in less than 24 hours with recommended quantities and methods to accomplish my goals. Most importantly, by providing the paint code for my ‘68 Firebird, I was ensured that the paint I was asking for was a direct match to the original body color Cameo Ivory. Excellent customer service, professional, and knowledgeable staff.