So far Touch Up Direct has been great. What I like is how responsive they have been since I ordered the kit. I have not received my order yet, so I can’t comment on their complete service. But, they have stayed in touch with me regularly since my order. I do appreciate that a lot. I am looking forward to receiving my kit since I have a lot off scratches on one side of my car where people’s car doors have hit my car while it was sitting in a parking lot. I don’t want rust to start on my car. Yesterday, I decided to do something about it before the rain and snow start in this fall.