The software itself meets our needs however there have been a few glitches along the way when there are software updates. We also experienced a very difficult issue when Apple had a glitch with a recent update regarding Wi-Fi connections it caused us months of aggravation and lost sales. The only other issue we've had is with the credit card swipers. We use Worldpay which is the credit card processor that is offered through Touchbistro however the swipers are quite antiquated in the way they are are built and can be problematic. Lastly, Touchbistro could use some refinement in how they communicate with their customers regarding updates particularly when there are known glitches with an update. A simple courtesy call or text when an update happens would be ideal. Restaurant owners and managers are swamped with daily responsibilities and interacting with customers. Sending an email with critical or time-sensitive information (some of which I never received) is not the most efficient way to communicate with their customer base.