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Roland
I have a table service restaurant within 90+ seats. I’ve used TouchBistro for over a year now. It is a very solid, easy-to-use, fast-to-learn POS that makes most tasks super easy: modifiers, happy hour pricing, splitting tickets, and best of all, handing guests an iPad for at-table credit card swiping. It’s great for clocking in and our, keeping tabs of credit card tips, and a host of charts and insights via the iPad as well as a website to review all your data. Integrations with 3rd party apps are also available for gift cards, staff scheduling, etc. Nonetheless, there are a few shortcomings that I hope are addressed in future updates. My biggest desire is to have additional security features, such as administrator access and varying levels of allowing staff to access restricted areas. As it stands currently, even nightly close out requires admin access to perform. Same with adding or removing men7 items or making other changes. There is only one admin access and any staff that needs to change or close the day has the keys to the kingdom, even time records, rates of pay, etc. This is a serious drawback. After extensively comparing TouchBistro to other POSes, I found TB to offer a great software for a reasonable price. Customer service is also outstanding.
5 years ago
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TouchBistro has a 4.3 average rating from 117 reviews

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