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Anonymous
I ordered 3 hoodies and a chopping board costing nearly £100 in total. The hoodies were terrible quality and arrived damaged. The character on one of the hoodies is completely creased. The lettering to another hoodie has peeled away at the corners and raised up and the other hoodie has cotton string ironed onto the transfer so it’s bumpy and can’t be removed so it has a line of cotton through the Character transfer. I contacted customer services I’m now in week 2 of emailing them. Completely ignoring me. I sent pictures to show the faulty items and they could not care less. These items are for gifts and they look second hand. I’m now left £100 out of pocket and will have to buy something else as customer services just will not respond to me. The chopping board still hasn’t arrived after 7 weeks. The customer service team just ignore my emails about this also. Please look elsewhere to purchase products as if you have any problems they will not assist you and like me you will end up with a lot of expensive poor quality clothing. Also like me if something doesn’t arrive they will just ignore you!
4 years ago
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toxicfox.co.uk has a 3.7 average rating from 1,188 reviews

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