Toxic Fox is the worse company I have ever had the misfortune of ordering from. I placed an order on the 5th of December for a personalised Phone case for my wife's new christmas present. I paid for the order and the delivery date was stated as 15th December. The 15th of December came and went, I tried ringing the company during the opening hours of 9am to 5pm. I get nothing but a ringing tone for about 10 minutes then they hang up on you. I try messsaging them but you get a automated response from either an Asa Burke or Lee Rowley. They tried to fob me off saying it was a Royal Mail issue but when you ask for the Royal Mail tracking you get told there isnt one, (I work for a courier company and trust me everyone gets given a tracking number be it the shipper or receiver). I checked their website again and the estimated date on the website changed from the 15th magically to the 23rd of December (2 days before xmas). As you can imagine it is now the 23rd, the item is still not here, Toxic Fox are not open on Saturdays and I am getting the usual automated response from their messenger site. I have saved this review and will be posting it on every site I can find. Do not use this company for Xmas gifts, its not worth the heartache