This company takes your money and doesn't delivery your order. I ordered bedding on 23rd November, the estimated delivery was 19th December. I emailed early December and was assured that it would be posted in approx. 3-4 days. 19th December came and went and no parcel. I emailed again, no response. I emailed AGAIN, no response. I have tracked my order online and its still says in production. My order was £65 and still nothing to show for it. there are no contact numbers anywhere to actually speak to someone and the 'chat' takes you to another email! This was a Christmas present for my Daughter. I'd like to add that I ordered 3 bags the day before which did arrive and were covered in pulls! I will never use this company again. Extremely poor customer service and poor quality products (when you actually receive them). If I could give zero stars I would have.