Recently really disappointed! I have previously bought 2 towels , 2 passport covers all been great, so recently ordered 3 more towels for family members, 2 have been lost in the post & one is now a late present as usually these products are sent very quickly ( as I know from previous experience) the father’s day order was placed 3 weeks ago & still not here like wise with the orders from may 19th, I’ve been ignored on social media, & all the emails have no interest about my missing parcels. They keep fobbing me off with tracking numbers. Which isn’t going to resolve anything! There seems to be no care when it comes to customer care. Really disappointed, I wanted so much more from this company! Yet it’s really made my experience a negative one. Especially when these are gifts & not on the cheap end, I’m happy to pay for the quality but so disappointed in the care & service.