I feel like I’m in a nightmare with this company!! This is my second review all because I am still waiting for my refund? The bank is now involved trying to get my money back from this horrible place!! To cut a long story short I ordered two toys for my grandson, I had no confirmation email yet they didn’t hesitate to take my money! They then asked me what I had ordered? As they had no account of an order from me?? They also took another 51p from my account which the bank said was an ongoing payment?? When I asked them about this they denied all knowledge about it!! Needless to say the bank cancelled this immediately!! It’s now been 3 weeks and still no sign of my money arriving back into my account!! I have sent emails as long as your arm, they continually makes lame excuses!! Never ever use these scammers!! That is all they are!! This is by far the worst online shopping experience I have ever encountered!! An absolute disgrace!! I was reluctant to give one star, unfortunately there is no option for zero star!!! If you do have the unfortunate need to buy from this place, then I suggest you check exactly what they are taking out of your account?? Taking such a small amount on a regular basis probably would go undetected!! Isn’t this what scammers do?? They take a small amount and rob people blind!! They should be investigated and closed down!! !!!!