If there was a disastrous star, i would have pressed it. Bought items, paid immediately. After 6 days they told me that they dont have the order because of Paypal mistake (but, like a miracle, when I sent them an enquiry they told me they just received the order), after another 4 days I ve texted them about the promise of fast shipping, the reply was "there is one item from your order which is not in stock" and i asked why no one inform me about this issue. (obviously no answers). I confirmed the order even with one of the items missing, passed 5 days and asked for an update (no answer), asked again the day after, they told me they passed them to the courier asap and will ship immediately so I asked for a tracking number. After 2 days they sent me the tracking number, I waited for 4 days and sent them an email asking why on the courier website there is no information regarding my parcel. Want to know the reply, Oh we are sorry but the courier told us that they cannot ship this item. And again, no one dared to even send an email. What a disastrous way to threat your customers. At least refund was quick.
6 years ago
Trade Counter Direct has a
4.6
average rating
from
639
reviews
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