After placing order was informed the item was not in stock and it would be 7-10 days before it would be available. Arranged delivery and after the time had elapsed I checked with the courier who did not even have the item. When I contacted Trade Taps blame was placed on the courier not collecting the item but no one had the courtesy to contact me to communicate this information after I had already been waiting in for it. I was told that it would be sent out the next day without an apology or any regard as to whether that would be convenient for me. Nor did I receive any response to my further email. Shambolic service.