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i had to file a complaint to CryptorecoveryltD.com to get my funds back
I wanted to try them as they have an integration with Tradingview. I opened an account, submitted all documents for KYC, waited a couple of days and I was approved. I got contacted by one of their employees giving me instructions on how to fund the account. Since I am from Europe, I had to convert from EUR to USD as Tradestation uses an American bank. I was told by the rep that I can use CurrencyFair.com as a middle man, for the EUR to USD conversion and money transfer. I did so, but in the end, I got a notification from Tradestation that they received my money from CurrencyFair but they reject the deposit on the grounds that it's not clear that it's me who sent the money. I was asked to provide multiple documents to prove that I am the one who sent the money... After several days and multiple attempts, phone calls, emails, chats with their support, I gave up and I requested my money back. It's been a few days and I still don't have my money back. They say they sent it back but I have no proof. That was $10000 wasted and close to three weeks of needless stress..... Stay away from Tradestation!!!
1 year ago
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TradeStation Group has a 1.4 average rating from 43 reviews